Guangzhou Thalesi Technology Co., Ltd. ("Thalesi", "we", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact our sales team, or use Thalesi products and services.
Thalesi devices generate operational data (video, GPS, telemetry) that is stored on the device and uploaded to your fleet platform. This data is your data — we do not access it remotely unless you explicitly request support and grant us temporary access.
We do not sell your personal data. We may share information with:
Your data may be processed in China, Hong Kong, or other jurisdictions where Thalesi or its service providers maintain facilities. We implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data remains protected.
We keep inquiry and account data for as long as needed to fulfill the purposes in this policy, comply with legal obligations, or resolve disputes. Operational data from Thalesi devices is retained according to your fleet platform's retention policy.
Depending on your jurisdiction (GDPR, CCPA, LGPD, etc.), you may have the right to:
To exercise these rights, contact service@thalesi.com.
We use industry-standard technical and organizational measures — encryption in transit (TLS), access controls, regular security audits, and employee training — to protect your data. No system is 100% secure, but we continuously work to safeguard your information.
Our website and products are not directed to children under 16. We do not knowingly collect personal data from children.
We may update this policy from time to time. The "Last updated" date at the top will reflect the latest revision. Material changes will be notified via our website or email.
